In case you’ve never had a hosting account or you are changing companies and the new one uses an account management tool that you have not seen so far, you may get confused about how to accomplish a specific operation in your account or on your PC. This is why, lots of hosting providers have created a knowledge base, which outlines the most popular queries and issues connected with the particular platform they use, instead of including only generic facts. Such a knowledge base will allow you to find the necessary information quickly and easily, so you will not need to devote lots of time and efforts to issues that may require something as elementary as clicking a button or ticking a tick box. In this way, not only can you get things done, but you can also acquaint yourself with many new and helpful things, both about the way you can administer your account and about the way the web hosting service works as a whole.
Extensive Online Documentation in Hosting
If you’ve purchased your very first hosting package through our company or have migrated your site over to us, you will become accustomed to our platform and our custom Hepsia hosting Control Panel very quickly due to the fact that we have compiled a thorough knowledge base where you can find all the information that you will ever need – both general info in regards to the service as a whole and more specific info about the different functions that you can use and the issues that you may experience. The articles are available in two places. The complete article list is accessible through the Control Panel’s Help section. You can access relevant articles about the different features in each Control Panel section too. You can become aware of how to accomplish just about everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles offer comprehensive guides, so you’ll never become baffled on account of an unclear text. Certainly, in case you confront a more specific problem and you can’t find anything about it in our knowledge base, you can touch base with our technical support staff 24/7.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature exhaustive online help documentation where you will see information about all the features that our custom Hepsia hosting Control Panel comes with, together with solutions to various questions and difficulties that you could experience. All setup manuals include exhaustive specifications, so you will not need to worry about skipping something in case you’re planning to export a MySQL database, for instance. The troubleshooting articles include a variety of different tenable causes of specific issues and the solution for each of them, so if you’re unable to send emails although you have the right outgoing mail server settings, for instance, you can quickly see what the reason for this may be and correct the issue with a few clicks of the mouse in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find relevant articles in each and every section. If you would rather look through all help articles, you can use the Help menu, which is located in the top right corner of the page.