Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Each ticket that you send to the technical assist team will be replied to within less than 60 mins. All common requests will be answered straight away. Nonetheless, if the support question you have posted needs the aid of a proficient administrator, we are going to address the ticket to him and will notify you about the hold–off.

  • Top quality support service

  • Qualified Client Support Service

  • We’ll be working for you night and day to deliver advices and tech support as well as to aid you with any problem that you may have whilst working with your virtual server. We will support you with all installed in advance programs, like your OS, server management panel (with respect to the VPS type) and the Website Control Panel made 100% by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Website Control Panel that is available cost–free in your virtual server, you’ll find an educational Help section, that includes all that you should be aware of when monitoring your web–sites and applications. We have introduced a wide selection of how to reports and video guides that illustrate the common web site supervision tasks in an easy to comprehend manner.